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Freshdesk Alternatives: 9 Help Desk Software for Support Teams
Freshdesk is a popular customer service help desk software, but it can be too robust for many teams. Our post talks about the nine best Freshdesk alternatives.
Helpspot 5.0.94
Security Update, Mailbox Enhancement, Quick Search Improvements and Bug Fixes
8 Best Help Desk Software for Small Businesses | HelpSpot
Ready to move from a shared inbox to help desk software? Our post reviews the 8 best help desk software for small businesses so you can find the right one for you.
Helpspot 5.0.93
Security Update, Mailbox Enhancement, Quick Search Improvements and Bug Fixes
Zendesk Alternatives: 6 of the Best Help Desk Competitors
Zendesk is a popular help desk; however, it can be too robust and expensive for many teams. Our post reviews the top Zendesk alternatives for you to consider.
The Complete Guide to Customer Service Reporting | HelpSpot
Customer service reporting helps you understand your customers' needs and your agents' workloads. Learn how to use customer service reports in HelpSpot.
5 Best Email Management Software for Support Teams
Every team gets to a point when they outgrow basic email accounts and need to upgrade to email management software. Compare the best options in our post.
Helpspot 5.0.90
Bug Fixes
The Best Team Inbox Management Solution (Hint: It’s Not Using Folders)
Working out of a shared inbox can be a mess when you have more than 2+ people on your team. Our post reviews the best team inbox management solutions.
7 Best ManageEngine ServiceDesk Plus Alternatives & Competitors
Not every IT team needs ManageEngine's full-scale ITSM help desk software. Our post reviews 7 ManageEngine alternatives so you can find your best option.
Helpspot 5.0.88
Bug Fixes for response, forwarding and attachments
Compare the Best Help Desk Ticketing Systems: Pros, Cons, and Customer Reviews
Switching to help desk ticketing software? Our post reviews the best help desk ticketing systems so you can compare your options and find the best solution.
Jira Service Desk Alternatives for On-Premise Users (5 Tools to Try)
Looking for an on-premise help desk to replace Jira Service Desk? In our post, we discuss HelpSpot and 4 other self-hosted help desks you can use instead.
Spiceworks Alternatives: Help Desk, Asset Tracking, and Network Tools
Spiceworks is a popular help desk for IT teams who need entry-level software, but teams who need a little more should consider these Spiceworks alternatives.
Helpspot 5.0.87
Bug Fixes for response, forwarding and attachments
Helpspot 5.0.86
Bug Fixes, Accessibility Enhancements, and Customer Data Management Improvements.
Helpspot 5.0.84
Bug fixes
7 Best Customer Service Email Management Software: Compare Your Top Options
One of the most helpful tools for customer service teams is customer service email management software. Our post reviews the most popular options available.
How to Choose Self-Hosted Help Desk Software (Plus Our Top Choices)
Need self-hosted help desk software? We know the options are slim, but we gathered everything you need to know about your options to find the best solution.
Helpspot 5.0.82
Bug fixes
Helpspot 5.0.80
Bug fixes
Helpspot 5.0.79
Bug fixes
Helpspot 5.0.78
WYSIWYG Enhancements, filter display improvements and bug fixes
Helpspot 5.0.77
Bug fixes
HelpSpot 5.0.76
PHP 8.0 support and other enhancements and bug fixes.
HelpSpot 5.0.72
Bug fixes and added authentication settings
HelpSpot 5.0.69
Bug fixes
HelpSpot 5.0.68
Bug fixes and minor enhancements
HelpSpot 5.0.65
Bug Fixes
HelpSpot 5.0.62
Fix bug in mail collection.